Project Talk Trial: Engaging Underserved Communities in End-of-life Conversations

Last updated: May 6, 2025
Sponsor: Milton S. Hershey Medical Center
Overall Status: Active - Recruiting

Phase

N/A

Condition

N/A

Treatment

Hello (serious game)

The Conversation Project (CP) Starter Kit

Table Topics (general conversation game)

Clinical Study ID

NCT04612738
STUDY00014689
  • Ages > 18
  • All Genders
  • Accepts Healthy Volunteers

Study Summary

Compared to the general population, individuals from underserved communities are more likely to receive low quality end-of-life care and unwanted, costly and burdensome treatments due in part to a lack of advance care planning (ACP; the process of discussing wishes for end-of-life care with loved ones/clinicians and documenting them in advance directives).

This study will use existing, trusted, and respected social networks to evaluate two conversation-based tools intended to engage underserved individuals in discussions about end-of-life issue and motivate them to carry out ACP behaviors.

Through this study, investigators will learn how best to engage underserved populations in ACP so as to: 1) increase the likelihood that patients from underserved communities will receive high-quality end-of-life care; 2) address health disparities related to end-of-life treatments; and 3) reduce unnecessary suffering for patients and their families.

Eligibility Criteria

Inclusion

Inclusion Criteria Community Hosts

  1. Ability to recruit 20 individuals from underserved populations to attend a community event

  2. Experience hosting a community event

  3. Experience working with underserved populations

  4. Participation in a series of mandatory live study-related web-based trainings

  5. Completes a research site agreement

Research Participants

  1. Adults over the age of 18 years old in underserved populations

  2. Able to speak and read English and/or Spanish

  3. Have not completed an AD within the previous 5 years

  4. All participants regardless of health status

  5. Individuals from the same household can enroll

Exclusion Criteria Community Hosts

  1. Inability to recruit 20 individuals from underserved populations

  2. Inexperience for hosting a community event

  3. Inexperience working with underserved populations

  4. Unable to attend a series of mandatory live study-related web-based trainings

  5. Do not provide informed consent

  6. Do not complete a research site agreement

  7. Previously hosted a Hello project event

Research Participants

  1. Anyone <18 years of age

  2. Anyone not able to speak and read English and/or Spanish

  3. Have significant difficulties with hearing or speaking difficulties by self-report

  4. Completed an AD in the past 5 years

  5. Do not provide informed consent

Study Design

Total Participants: 1500
Treatment Group(s): 3
Primary Treatment: Hello (serious game)
Phase:
Study Start date:
March 19, 2022
Estimated Completion Date:
January 31, 2026

Study Description

The overall project goal of this 3-armed cluster, randomized control trial in underserved, diverse communities is to determine whether playing a serious conversation game called Hello is more effective than other advance care planning (ACP) approaches, or usual care (i.e., simply distributing an advance directive [AD]). The investigators will randomize 75 underserved communities across the US. The primary outcome is completion of a visually verified AD; secondary outcomes include performance of other ACP behaviors.

Many Black/African Americans and Latina/Latino patients are more likely to receive low quality end-of- life medical care than White individuals- in fact, they are 3 times more likely than white Americans to die after a lengthy intensive care unit stay. Advance care planning (ACP)- the process of discussing one's wishes with loved ones and clinicians, and then documenting them in an advance directive (AD)- can help reduce these health inequities by preventing costly/burdensome treatments that are unlikely to reduce suffering or improve quality of life. Though ~60% of Americans engage in ACP, <25% of underserved populations have done so- in large part due to distrust of the healthcare system/clinicians, and reluctance to discuss death and dying.

This study leverages underserved communities' existing, trusted social networks to deploy two community-based ACP interventions and study their mechanisms of action. By identifying which interventions increase engagement in ACP in underserved communities (and why), this project will help improve quality of end-of-life care, reduce unnecessary suffering, and end-of-life healthcare costs which conserves public health resources.

Connect with a study center

  • Pincham-Lincoln Community Center

    Athens, Alabama 35611
    United States

    Completed

  • Kingman Regional Medical Center

    Kingman, Arizona 86409
    United States

    Site Not Available

  • Accord Health Group

    Show Low, Arizona 85901
    United States

    Active - Recruiting

  • El Rio Neighborhood Center

    Tucson, Arizona 85745
    United States

    Completed

  • Promotores y Promotoras

    Santa Paula, California 93060
    United States

    Completed

  • Our Lady of Solitude

    Soledad, California 93960
    United States

    Completed

  • Vitas

    Walnut Creek, California 94590
    United States

    Completed

  • University of Colorado Hospital

    Aurora, Colorado 80045
    United States

    Completed

  • HopeWest Montrose

    Montrose, Colorado 81401
    United States

    Completed

  • MedStar Washington Hospital Center

    Washington, District of Columbia 20020
    United States

    Completed

  • High Point Neighborhood Family Center

    Clearwater, Florida 33760
    United States

    Completed

  • St. Phillip AME Church

    Tallahassee, Florida 32308
    United States

    Completed

  • City of Temple Terrace, Omar K. Lightfoot Center

    Temple Terrace, Florida 33617
    United States

    Active - Recruiting

  • 47Million Reasons Healthcare Movement

    West Palm Beach, Florida 33406
    United States

    Site Not Available

  • Phoebe Putney Memorial Hospital

    Albany, Georgia 61763
    United States

    Active - Recruiting

  • Helene S. Mills

    Atlanta, Georgia 30328
    United States

    Active - Recruiting

  • Seniors First of GA

    Atlanta, Georgia 30345
    United States

    Active - Recruiting

  • Gilmer County Senior Center

    Ellijay, Georgia 30540
    United States

    Site Not Available

  • Colquitt Regional Medical Center

    Moultrie, Georgia 31768
    United States

    Active - Recruiting

  • University of Chicago Medical Ctr

    Chicago, Illinois 60616
    United States

    Completed

  • St. Thomas the Apostle Catholic Church

    Crystal Lake, Illinois 60014
    United States

    Active - Recruiting

  • Lightways Hospice & Serious Illness Care

    Joliet, Illinois 60435
    United States

    Active - Recruiting

  • Trinity Lutheran Church

    Cherokee, Iowa 51012
    United States

    Completed

  • Hospice & Home Care of Reno

    Hutchinson, Kansas 67501
    United States

    Completed

  • Center for Practical Bioethics

    Lawrence, Kansas 66101
    United States

    Completed

  • Ohio County Senior Centers

    Hartford, Kentucky 42347
    United States

    Completed

  • Bluegrass Care Navigators

    Lexington, Kentucky 40504
    United States

    Completed

  • United Crescent Hill Ministries

    Louisville, Kentucky 40206
    United States

    Active - Recruiting

  • Union County Senior Services

    Morganfield, Kentucky 42437
    United States

    Completed

  • Hospice of Lake Cumberland

    Somerset, Kentucky 42503
    United States

    Completed

  • Acadian Advocacy Network

    Lafayette, Louisiana 70506
    United States

    Completed

  • St. Mary's Health System

    Lewiston, Maine 04240
    United States

    Completed

  • Good Hope Union UMC

    Silver Spring, Maryland 20905
    United States

    Active - Recruiting

  • Holy Cross Health

    Silver Spring, Maryland 20910
    United States

    Completed

  • Grove Hall Senior Center

    Boston, Massachusetts 02121
    United States

    Active - Recruiting

  • Community Economic Development Center

    New Bedford, Massachusetts 02746
    United States

    Active - Recruiting

  • Christ Temple Church

    Muskegon Heights, Michigan 49444
    United States

    Completed

  • Northeast Mississippi Coalition Against COVID-19

    Belden, Mississippi 38868
    United States

    Completed

  • Elder Law Project of North Mississippi Rural Legal Services

    Oxford, Mississippi 38655
    United States

    Completed

  • Patch Center

    Saint Louis, Missouri 63111
    United States

    Completed

  • Washoe Tribe Health Center

    Gardnerville, Nevada 89410
    United States

    Completed

  • Reformed Church of Freehold

    Freehold, New Jersey 07728
    United States

    Active - Recruiting

  • Booker T. Washington CES

    Las Cruces, New Mexico 88001
    United States

    Active - Recruiting

  • Corsi Senior Center

    New York, New York 10029
    United States

    Completed

  • Hospice of St. Lawrence Valley

    Potsdam, New York 13676
    United States

    Completed

  • University of Rochester Medical Center

    Rochester, New York 14622
    United States

    Completed

  • Greater Vision United Methodist Church

    Huntersville, North Carolina 28078
    United States

    Completed

  • Plaza on Princess

    Wilmington, North Carolina 28401
    United States

    Completed

  • Atrium Health Wake Forest Baptist

    Winston-Salem, North Carolina 27045
    United States

    Completed

  • Cleveland Clinic

    Akron, Ohio 44307
    United States

    Completed

  • Hope Behavioral Health

    Cleveland, Ohio 44120
    United States

    Completed

  • Hospice of the Western Reserve

    Cleveland, Ohio 44110
    United States

    Completed

  • Eastside Fellowship Ministries

    Columbus, Ohio 43203
    United States

    Site Not Available

  • Hospice Care of Middletown

    Middletown, Ohio 45044
    United States

    Active - Recruiting

  • Hospital Council of Northwest Ohio

    Toledo, Ohio 43607
    United States

    Completed

  • Harney County Home Health & Hospice

    Burns, Oregon 97720
    United States

    Active - Recruiting

  • Stuart Community Center

    Carlisle, Pennsylvania 17013
    United States

    Active - Recruiting

  • Villa Schiano

    Elizabethville, Pennsylvania 17023
    United States

    Active - Recruiting

  • Latino Hispanic American Community Center

    Harrisburg, Pennsylvania 17104
    United States

    Completed

  • People's Community Baptist Church

    Harrisburg, Pennsylvania 17104
    United States

    Completed

  • Hospice and Community Care

    Lancaster, Pennsylvania 17603
    United States

    Completed

  • St. Mark Missionary Baptist Church

    Bennettsville, South Carolina 29512
    United States

    Completed

  • Welcome Home of Chattanooga

    Chattanooga, Tennessee 37406
    United States

    Completed

  • Turner Alumni Association

    Carthage, Texas 75633
    United States

    Completed

  • Dorothea Street Community Center

    Crane, Texas 79731
    United States

    Active - Recruiting

  • Como Community Center

    Fort Worth, Texas 76107
    United States

    Completed

  • Choice Hospice

    Sulphur Springs, Texas 75482
    United States

    Active - Recruiting

  • Sunshine Terrace Foundation

    Logan, Utah 84321
    United States

    Completed

  • Luray Fire Department

    Luray, Virginia 22835
    United States

    Active - Recruiting

  • Carmel Baptist Church

    Winchester, Virginia 22601
    United States

    Site Not Available

  • Ocean Beach Hospital

    Ilwaco, Washington 98640
    United States

    Completed

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