Project Talk Trial: Engaging Underserved Communities in End-of-life Conversations

Last updated: June 4, 2026
Sponsor: Milton S. Hershey Medical Center
Overall Status: Active - Not Recruiting

Phase

N/A

Condition

N/A

Treatment

Hello (serious game)

The Conversation Project (CP) Starter Kit

Table Topics (general conversation game)

Clinical Study ID

NCT04612738
STUDY00014689
  • Ages > 18
  • All Genders
  • Accepts Healthy Volunteers

Study Summary

Compared to the general population, individuals from underserved communities are more likely to receive low quality end-of-life care and unwanted, costly and burdensome treatments due in part to a lack of advance care planning (ACP; the process of discussing wishes for end-of-life care with loved ones/clinicians and documenting them in advance directives).

This study will use existing, trusted, and respected social networks to evaluate two conversation-based tools intended to engage underserved individuals in discussions about end-of-life issue and motivate them to carry out ACP behaviors.

Through this study, investigators will learn how best to engage underserved populations in ACP so as to: 1) increase the likelihood that patients from underserved communities will receive high-quality end-of-life care; 2) address health disparities related to end-of-life treatments; and 3) reduce unnecessary suffering for patients and their families.

Eligibility Criteria

Inclusion

Inclusion Criteria Community Hosts

  1. Ability to recruit 20 individuals from underserved populations to attend a community event

  2. Experience hosting a community event

  3. Experience working with underserved populations

  4. Participation in a series of mandatory live study-related web-based trainings

  5. Completes a research site agreement

Research Participants

  1. Adults over the age of 18 years old in underserved populations

  2. Able to speak and read English and/or Spanish

  3. Have not completed an AD within the previous 5 years

  4. All participants regardless of health status

  5. Individuals from the same household can enroll

Exclusion Criteria Community Hosts

  1. Inability to recruit 20 individuals from underserved populations

  2. Inexperience for hosting a community event

  3. Inexperience working with underserved populations

  4. Unable to attend a series of mandatory live study-related web-based trainings

  5. Do not provide informed consent

  6. Do not complete a research site agreement

  7. Previously hosted a Hello project event

Research Participants

  1. Anyone <18 years of age

  2. Anyone not able to speak and read English and/or Spanish

  3. Have significant difficulties with hearing or speaking difficulties by self-report

  4. Completed an AD in the past 5 years

  5. Do not provide informed consent

Study Design

Total Participants: 1500
Treatment Group(s): 3
Primary Treatment: Hello (serious game)
Phase:
Study Start date:
March 19, 2022
Estimated Completion Date:
July 31, 2026

Study Description

The overall project goal of this 3-armed cluster, randomized control trial in underserved, diverse communities is to determine whether playing a serious conversation game called Hello is more effective than other advance care planning (ACP) approaches, or usual care (i.e., simply distributing an advance directive [AD]). The investigators will randomize 75 underserved communities across the US. The primary outcome is completion of a visually verified AD; secondary outcomes include performance of other ACP behaviors.

Many Black/African Americans and Latina/Latino patients are more likely to receive low quality end-of- life medical care than White individuals- in fact, they are 3 times more likely than white Americans to die after a lengthy intensive care unit stay. Advance care planning (ACP)- the process of discussing one's wishes with loved ones and clinicians, and then documenting them in an advance directive (AD)- can help reduce these health inequities by preventing costly/burdensome treatments that are unlikely to reduce suffering or improve quality of life. Though ~60% of Americans engage in ACP, <25% of underserved populations have done so- in large part due to distrust of the healthcare system/clinicians, and reluctance to discuss death and dying.

This study leverages underserved communities' existing, trusted social networks to deploy two community-based ACP interventions and study their mechanisms of action. By identifying which interventions increase engagement in ACP in underserved communities (and why), this project will help improve quality of end-of-life care, reduce unnecessary suffering, and end-of-life healthcare costs which conserves public health resources.

Connect with a study center

  • Pincham-Lincoln Community Center

    Athens, Alabama 35611
    United States

    Site Not Available

  • Kingman Regional Medical Center

    Kingman, Arizona 86409
    United States

    Site Not Available

  • Accord Health Group

    Show Low, Arizona 85901
    United States

    Site Not Available

  • El Rio Neighborhood Center

    Tucson, Arizona 85745
    United States

    Site Not Available

  • Promotores y Promotoras

    Santa Paula, California 93060
    United States

    Site Not Available

  • Our Lady of Solitude

    Soledad, California 93960
    United States

    Site Not Available

  • Vitas

    Walnut Creek, California 94590
    United States

    Site Not Available

  • University of Colorado Hospital

    Aurora, Colorado 80045
    United States

    Site Not Available

  • HopeWest Montrose

    Montrose, Colorado 81401
    United States

    Site Not Available

  • Stamford Senior Center

    Stamford, Connecticut 06901
    United States

    Site Not Available

  • MedStar Washington Hospital Center

    Washington D.C., District of Columbia 20020
    United States

    Site Not Available

  • DeSoto Memorial Hospital

    Arcadia, Florida 34266
    United States

    Site Not Available

  • High Point Neighborhood Family Center

    Clearwater, Florida 33760
    United States

    Site Not Available

  • St. Phillip AME Church

    Tallahassee, Florida 32308
    United States

    Site Not Available

  • City of Temple Terrace, Omar K. Lightfoot Center

    Temple Terrace, Florida 33617
    United States

    Site Not Available

  • Phoebe Putney Memorial Hospital

    Albany, Georgia 61763
    United States

    Site Not Available

  • Helene S. Mills

    Atlanta, Georgia 30328
    United States

    Site Not Available

  • Seniors First of GA

    Atlanta, Georgia 30345
    United States

    Site Not Available

  • Gilmer County Senior Center

    Ellijay, Georgia 30540
    United States

    Site Not Available

  • Colquitt Regional Medical Center

    Moultrie, Georgia 31768
    United States

    Site Not Available

  • Seniors First of GA

    Atlanta 4180439, Georgia 4197000 30345
    United States

    Completed

  • University of Chicago Medical Ctr

    Chicago, Illinois 60616
    United States

    Site Not Available

  • St. Thomas the Apostle Catholic Church

    Crystal Lake, Illinois 60014
    United States

    Site Not Available

  • Lightways Hospice & Serious Illness Care

    Joilet, Illinois 60435
    United States

    Site Not Available

  • First Baptist Church

    Quincy, Illinois 62301
    United States

    Site Not Available

  • Trinity Lutheran Church

    Cherokee, Iowa 51012
    United States

    Site Not Available

  • Hospice & Home Care of Reno

    Hutchinson, Kansas 67501
    United States

    Site Not Available

  • Center for Practical Bioethics

    Lawrence, Kansas 66101
    United States

    Site Not Available

  • Ohio County Senior Centers

    Hartford, Kentucky 42347
    United States

    Site Not Available

  • Bluegrass Care Navigators

    Lexington, Kentucky 40504
    United States

    Site Not Available

  • United Crescent Hill Ministries

    Louisville, Kentucky 40206
    United States

    Site Not Available

  • Union County Senior Services

    Morganfield, Kentucky 42437
    United States

    Site Not Available

  • Hospice of Lake Cumberland

    Somerset, Kentucky 42503
    United States

    Site Not Available

  • Acadian Advocacy Network

    Lafayette, Louisiana 70506
    United States

    Site Not Available

  • St. Mary's Health System

    Lewiston, Maine 04240
    United States

    Site Not Available

  • East End Community Center

    Portland, Maine 04101
    United States

    Site Not Available

  • Good Hope Union UMC

    Silver Spring, Maryland 20905
    United States

    Site Not Available

  • Holy Cross Health

    Silver Spring, Maryland 20910
    United States

    Site Not Available

  • Holy Cross Health

    Silver Spring 4369596, Maryland 4361885 20910
    United States

    Completed

  • Grove Hall Senior Center

    Boston, Massachusetts 02121
    United States

    Site Not Available

  • Community Economic Development Center

    New Bedford, Massachusetts 02746
    United States

    Site Not Available

  • Christ Temple Church

    Muskegon Heights, Michigan 49444
    United States

    Site Not Available

  • Northeast Mississippi Coalition Against COVID-19

    Belden, Mississippi 38868
    United States

    Site Not Available

  • Elder Law Project of North Mississippi Rural Legal Services

    Oxford, Mississippi 38655
    United States

    Site Not Available

  • Columbia Senior Activity Center

    Columbia, Missouri 65201
    United States

    Site Not Available

  • Patch Center

    St Louis, Missouri 63111
    United States

    Site Not Available

  • Washoe Tribe Health Center

    Gardnerville, Nevada 89410
    United States

    Site Not Available

  • Reformed Church of Freehold

    Freehold, New Jersey 07728
    United States

    Site Not Available

  • Booker T. Washington CES

    Las Cruces, New Mexico 88001
    United States

    Site Not Available

  • Corsi Senior Center

    New York, New York 10029
    United States

    Site Not Available

  • Hospice of St. Lawrence Valley

    Potsdam, New York 13676
    United States

    Site Not Available

  • University of Rochester Medical Center

    Rochester, New York 14622
    United States

    Site Not Available

  • Greater Vision United Methodist Church

    Huntersville, North Carolina 28078
    United States

    Site Not Available

  • Plaza on Princess

    Wilmington, North Carolina 28401
    United States

    Site Not Available

  • Atrium Health Wake Forest Baptist

    Winston-Salem, North Carolina 27045
    United States

    Site Not Available

  • Cleveland Clinic

    Akron, Ohio 44307
    United States

    Site Not Available

  • Hope Behavioral Health

    Cleveland, Ohio 44120
    United States

    Site Not Available

  • Hospice of the Western Reserve

    Cleveland, Ohio 44110
    United States

    Site Not Available

  • McGregor Gardens

    Cleveland, Ohio 44112
    United States

    Site Not Available

  • Eastside Fellowship Ministries

    Columbus, Ohio 43203
    United States

    Site Not Available

  • Hospice Care of Middletown

    Middletown, Ohio 45044
    United States

    Site Not Available

  • Hospital Council of Northwest Ohio

    Toledo, Ohio 43607
    United States

    Site Not Available

  • Hospice of the Western Reserve

    Cleveland 5150529, Ohio 5165418 44110
    United States

    Completed

  • McGregor Gardens

    Cleveland 5150529, Ohio 5165418 44112
    United States

    Active - Recruiting

  • Stuart Community Center

    Carlisle, Pennsylvania 17013
    United States

    Site Not Available

  • Villa Schiano

    Elizabethville, Pennsylvania 17023
    United States

    Site Not Available

  • Latino Hispanic American Community Center

    Harrisburg, Pennsylvania 17104
    United States

    Site Not Available

  • People's Community Baptist Church

    Harrisburg, Pennsylvania 17104
    United States

    Site Not Available

  • Hospice and Community Care

    Lancaster, Pennsylvania 17603
    United States

    Site Not Available

  • People's Community Baptist Church

    Harrisburg 5192726, Pennsylvania 6254927 17104
    United States

    Completed

  • Hospice and Community Care

    Lancaster 5197079, Pennsylvania 6254927 17603
    United States

    Completed

  • St. Mark Missionary Baptist Church

    Bennettsville, South Carolina 29512
    United States

    Site Not Available

  • Welcome Home of Chattanooga

    Chattanooga, Tennessee 37406
    United States

    Site Not Available

  • All Saints Episcopal Church

    Cameron, Texas 76520
    United States

    Site Not Available

  • Turner Alumni Association

    Carthage, Texas 75633
    United States

    Site Not Available

  • Dorothea Street Community Center

    Crane, Texas 79731
    United States

    Site Not Available

  • Como Community Center

    Fort Worth, Texas 76107
    United States

    Site Not Available

  • Georgetown Public Library

    Georgetown, Texas 78626
    United States

    Site Not Available

  • Choice Hospice

    Sulphur Springs, Texas 75482
    United States

    Site Not Available

  • Sunshine Terrace Foundation

    Logan, Utah 84321
    United States

    Site Not Available

  • Luray Fire Department

    Luray, Virginia 22835
    United States

    Site Not Available

  • Carmel Baptist Church

    Winchester, Virginia 22601
    United States

    Site Not Available

  • Grayland Hall

    Grayland, Washington 98547
    United States

    Site Not Available

  • Ocean Beach Hospital

    Ilwaco, Washington 98640
    United States

    Site Not Available

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