Product Details

Call Centers Dial Up for Patients

Use of call centers to recruit patients is growing at a faster rate due to heightened interest from CROs, dotcom companies and investigative sites.

Investigative sites, networks and SMOs in particular may represent serious competition to stand-alone call centers lacking direct access to patients.

The Choice for More Training

Competition and new regulations are driving the clinical trial industry's need for more training and education.

Study monitors, coordinators and even investigators will be investing significantly more time and dollars into training and education to improve GCP compliance and performance-related skills.

Also in this issue:

• CentreStage Europe: Dutch SMO Withdraws from U.S. Market to Refocus on Europe
• Eye On: Epilepsy