Monday, April 10, 2017
The Pulse on Technology by Elisa Cascade
At a conference a few months ago, I spoke with a clinical trial investigator who complained that he still received paper checks in the mail from some sponsors and CROs, often with little or no information as to which protocol or trial procedure it referred to. It got me thinking. Why are we making this so hard for sites? Site personnel aren’t payments experts. They don’t want to spend time tracking down payments. They don’t have the technology expertise to care about how the payments are done. They just want their money deposited in their bank account on time, and with the associated documentation that explains what the payment is for. This is standard across other industries, so why should it be different for clinical trials?