Background & Significance: Approximately 30 million adults in the U.S. suffer from
diabetes, a chronic condition with serious long-term health and social consequences.
Diabetes is a leading cause of death and disability across the country that
disproportionately burdens minoritized ethnoracial, low-income, and rural
populations-such as in the border-area region of Imperial County, CA where diabetes rates
far exceed state and national averages.Continuous glucose monitoring (CGM) is
increasingly recognized as a valuable tool for patients with Type 1 and Type 2 Diabetes
(T1D and T2D, respectively), with use of the technology associated with improved disease
management, reduced diabetes distress, and healthcare costs. Unfortunately, while
clinical practice guidelines recommend use of CGM in diabetes care, inequities in CGM use
threaten to exacerbate existing diabetes disparities. For instance, patients from
minoritized ethnoracial groups, particularly Hispanic and Black patients, are less likely
to use CGM than non-Hispanic white patients.
Disparities in CGM use may be attributed to a variety of factors; However, the most
common barrier reported by both patients and providers is limited uptake due to perceived
cost. Research has shown that providers may not prescribe CGM due to concerns about costs
and their lack of knowledge about insurance eligibility requirements. Fortunately, recent
expansions in insurance coverage mean costs may no longer prohibit access to CGM for
low-income patients who meet clinical eligibility criteria. Notwithstanding, many
providers may not prescribe CGM even to those who qualify for coverage. This may be
particularly true among primary care providers who increasingly serve as the primary
point of care for patients with diabetes living in rural and medically underserved areas
without access to an endocrinologist. A study of over 600 HCPs showed that only 38.6% had
ever prescribed CGM, but nearly two-thirds said they would be likely to do so with
increased education on CGM or consultation on insurance requirements. Thus, educating HCP
on current CGM clinical practice recommendations and insurance coverage eligibility
requirements could greatly improve CGM prescriptions in clinics serving low-income and
ethnoracially diverse patients.
While increasing CGM prescriptions is an important step to providing more equitable
access to CGM, additional intervention may be needed to ensure patients from historically
marginalized communities can access and use the devices. More specifically, once
prescribed, CGM effectiveness is contingent on patients' acquiring, applying and using
the device. Research has shown that patients may share their providers' uncertainty over
coverage eligibility requirements and out-of-pocket costs associated with CGM use; a
study of over 1,500 patients with T1D found the most reported concerns about using CGM
were insurance coverage and costs. If not addressed, cost concerns could impede patients
from acquiring CGMs even if prescribed by their healthcare provider (HCP).
Given the potential impact of CGM on diabetes management, efforts to increase CGM uptake
are critically needed, especially in historically marginalized and under-resourced
regions without access to diabetes specialty care. Strategies such as educating HCP on
current CGM eligibility criteria and insurance costs and improving patient education on
costs may be effective in increasing initial CGM uptake and ultimately improving patient
outcomes. However, no prior studies have evaluated the impact of these strategies in
low-resource, primary care settings, or with Hispanic/Latino patients. Existing studies
have also primarily focused on CGM use and impact in patients with T1D rather than T2D.
The proposed project will fill this gap by evaluating the impact of a system-level,
provider-focused intervention on CGM prescription rates and diabetes outcomes for
eligible patients with T2D of a large Federally-Qualified Health Center in Imperial
County, California.
The project will be guided by the following aims:
1.Determine whether the proportion of T2D patients who are prescribed CGM significantly
increases following a system-level CGM intervention that is implemented sequentially in
three different clinics. HCPs and staff will participate in a training and receive a CGM
prescription toolkit, including procedures for determining clinical eligibility,
insurance documentation templates, scripts for communication with patients, and patient
education materials with information about CGM benefits, how and where to acquire the
device, and any anticipated out-of-pocket costs. CGM prescription rates will be extracted
from electronic health records (EHR) to determine changes over time. H1: CGM prescription
rate for T2D patients will increase significantly after the intervention.
1a: Evaluate impact of toolkit training on knowledge and attitudes towards CGM among
HCP/Staff. H2: Knowledge and attitudes towards CGM will significantly improve following
completion of the toolkit training.
- Compare changes in A1C values over time between T2D patients who do and do not
receive a CGM. A1C values will be extracted from the EHR to compare changes over
time among patients with T2D who received and filled a new CGM prescription vs.
never received or did not fill their prescription. H0: Patients who use CGM will
show significantly greater improvement in A1C values over 6 months compared to those
who did not use CGM.
2a. Determine whether the impact of CGM use on A1C is mediated by changes in diabetes
distress. H2: Reductions in diabetes distress will mediate the relationship between CGM
use and A1C among patients.
3.Identify factors that influence CGM uptake among healthcare providers, staff, and
patients. Providers, staff, and patients will complete interviews about their experiences
with CGM post-intervention. H3: NA.
Research Design & Methods:
The study aims will be achieved in a three-phase, three-year project. This study will be
conducted in collaboration with Innercare, which is a federally-qualified health center
in Imperial County, CA, and participants will include healthcare professionals (HCPsl
including prescribing clinicians and their staff) and patients recruited from the three
largest Innercare clinics in Imperial County: Brawley, El Centro, Calexico. In Phase 1,
the investigators will evaluate a systems-level intervention (CGM prescription toolkit
and associated training for HCPs and staff) designed to improve CGM prescription rates
among patients with T2D in primary care clinics (Aim 1, 1a, 3). In Phase 2, the impact of
CGM use on diabetes management among patients with T2D will be evaluated through an
examination of A1C laboratory values extracted from the electronic health records (EHR)
of patients who were prescribed and received a CGM during the study period (Aim 2).
Additionally, the mechanisms of action for CGM will be explored by examining diabetes
distress as a mediator between CGM use and A1C values among a subset of patients who
complete a self-report survey that will be linked to their EHR data (Aim 2a). In Phase 3,
patients will participate in one-on-one interviews about their experiences with CGM,
including challenges and facilitators to accessing and using the technology (Aim 3).