The Benefits of Telephone Follow-Up After a Mental Health Assessment in an Emergency Department (TFU)

  • End date
    Aug 1, 2023
  • participants needed
  • sponsor
    Brandon University
Updated on 20 August 2022
Accepts healthy volunteers


This study will investigate the impact of a brief telephone follow-up following a mental health assessment in the emergency department. The purpose of the telephone call will be to provide psycho-education, clarify any questions and reinforce discharge planning.


This is a randomized controlled trial. The experimental group will receive a phone call within 72 hours of discharge to provide psycho education, clarify any questions they may have and to reinforce discharge plans made in the ED. The control group will not receive this phone call. Within 30 days of discharge, both groups will receive a phone call to collect data on treatment compliance including medication and follow-up adherence and if any additional visits to the Emergency Department were necessary.

Condition Mental Health Issue
Treatment Telephone follow-up
Clinical Study IdentifierNCT04793282
SponsorBrandon University
Last Modified on20 August 2022


Yes No Not Sure

Inclusion Criteria

Discharged from the ED
Age of majority

Exclusion Criteria

Under 18
Admitted to the hospital
Clear my responses

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Additional screening procedures may be conducted by the study team before you can be confirmed eligible to participate.

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If you are confirmed eligible after full screening, you will be required to understand and sign the informed consent if you decide to enroll in the study. Once enrolled you may be asked to make scheduled visits over a period of time.

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Complete your scheduled study participation activities and then you are done. You may receive summary of study results if provided by the sponsor.

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