Patient Survey as a Tool to Quality Assurance and Quality Improvement

  • End date
    Dec 4, 2022
  • participants needed
  • sponsor
    Charite University, Berlin, Germany
Updated on 4 April 2021
Claudia Spies, MD
Primary Contact
Department of Anesthesiology and Intensive Care Medicine CCM and CVK, Charit - University Medicine Berlin (8.8 mi away) Contact
+1 other location


One goal of the investigators of the Department of Anesthesiology and Operative Intensive Care Medicine CCM/CVK, Charit - Universittsmedizin Berlin is a continuous improvement in the quality of care to the patients. One focus is the freezing preoperatively during surgery, and on the follow-up study to assess the perceived waiting times in the anesthesiology outpatient clinic.

The project aims to quality assurance and quality improvement of the Department of Anesthesiology and Operative Intensive Care Medicine CCM/CVK, Charit - Universittsmedizin Berlin .


The primary objective of the survey is to assess the entire perioperative care with particular focus on the development of perceived waiting times in the anesthesiology outpatient clinic, re-evaluation of the preoperative freezing the preoperative thirst, pain, nausea and vomiting after surgery (PONV prophylaxis).

The survey will be repeated in a three-year interval (approximately 1000 - 2000 patients per survey) to monitor and improve the quality of the Department of Anesthesiology and Operative Intensive Care Medicine CCM/CVK, Charit - Universittsmedizin Berlin from the patient point of view.

In order to achieve a meaningful data collection, a response rate of 50 percent should be achieved.

Condition Client satisfaction
Clinical Study IdentifierNCT02413775
SponsorCharite University, Berlin, Germany
Last Modified on4 April 2021


Yes No Not Sure

Inclusion Criteria

male and female patients who underwent a procedure in anesthesia and willing to take part in the Survey
aged >= 1 years

Exclusion Criteria

unconscious patients
refusal by patient / parents
Clear my responses

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