Vetter has received the Frost & Sullivan 2011 European Prefilled Injection Systems Customer Service Leadership Award. The international consulting company recognized Vetter for best practices in its collaboration with global customers; in particular, the quality of service the company creates for its partners. Vetter provides support from early development of drugs through regulatory approval and market supply worldwide.

Frost & Sullivan examined service providers from the global pharmaceutical and biotech industries on four criteria: quality, timeliness, customer benefits and cost of services. These criteria were analyzed both qualitatively and quantitatively, taking into account the current market situation and trends.