Exco InTouch achieves quality milestone with ISO9001:2008 certification
Exco InTouch, a U.K. provider of digital patient engagement and data capture solutions for clinical research and healthcare providers, has been approved to ISO9001:2008 by Lloyd’s Register Quality Assurance (LRQA), a global provider of independent assessment services.
This milestone certification has been awarded to Exco InTouch in recognition that the company has developed and implemented a quality management system built around processes of the highest standards and which meets or exceeds its customers’ requirements, whilst maximizing continual improvement.
The ISO9001:2008 certification underwrites the quality of Exco InTouch’s service delivery processes, making the company the only electronic Clinical Outcomes Assessment (eCOA) provider to comply with ISO9001:2008 as well as the data privacy and security standards: Safe Harbor, EU Data Protection and HIPAA, which are essential when using a BYOD (Bring Your Own Device) approach in clinical and healthcare settings.
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