HCG devotes 100% of its efforts to recruitment and retention programs for clinical trials. Our goals become your goals, and we pursue them with the tenacity and confidence only decades of experience in healthcare marketing, research and clinical practice can bring.

Our proven strategies, tools and unique methodologies speed subject recruitment by up to 50%. HCG built its reputation as the "turnaround experts," rescuing trials in trouble. Today our charter is to partner with pharmaceutical organizations to pace enrollment to bring studies in ahead of projected deadlines.

To this end, HCG conducts market research and defines goals based on your protocol. We then work with you to refine a program of tools and timing that meets the goals within the budget allocated for the trial. We pride ourselves on creating a true consulting relationship with all of our clients. There are two major lessons we have learned as we have grown: recruitment services are not commodity products and, but for the previous statement, there are no absolutes.

No set of circumstances are ever the same when recruiting for a trial. There are a myriad of factors at work that can undermine a trial’s successful completion, and we take it as a personal challenge to discover them for your study. Once your initiatives are launched, our full-service consulting model is deployed to its full effect to monitor and reshape your program for optimal results.

HCG maintains an in-house creative development and production team, as well as staff for media-buying, subject retention, site relations, and outbound call-program specialists that support project management. This centralized infrastructure allows us to identify trends and respond efficiently and cost-effectively to changing trial situations and enrollment trends in "real time."

Integrated Communications and Delivery

• Broadcast Advertising: Television & Radio
• Print Advertising: Newspaper & Magazine
• Print Collateral: Brochures, Flyers & Posters
• Grassroots Community Content & Subject Referral
• Outdoor Advertising
• Trial Branding
• Video Training Programs
• Database Marketing: Direct Mail & Internet
• Web Recruitment

Media and Subject Data Management

• Demographic and Psychographic Subject Profiling
• Market Analysis
• Media Planning & Buying
• Call Program Management
• On-Line Subject Referral Data Capture & Reporting

Site Relations and Resources

• Site Selection
• Site Support Recruitment Kits
• Subject Welcome Packages
• Subject and Physician Community Outreach
• On-Site Support
• Referral and Subject Retention

Feasibility Programs

• Site Best Practice Assessment & Needs Evaluation
• Physician Advisory Panels & Protocol Review

Public Relations

• Press Releases
• Video News Releases
• Physician Workshops
• Training Programs

The day-to-day business of clinical trial recruitment may revolve around screen fails, consents and randomizations. But ultimately, it’s about subjects. People like us. People with hopes and dreams for themselves and those they care about. People who are willing to make small sacrifices and take some risk in return for the greater good. These are the people whom patient recruitment efforts must touch and motivate. At Healthcare Communications Group, we never lose sight of that. As focused as we are on outcomes and the ownership of how we get there, we never forget that every patient is important and that no gesture is too small to make a difference. Every subject counts.

Our recruitment expertise spans the full range of therapeutic areas and we have collected data on over 10,000 research sites. Let us consult on your next study:

Healthcare Communications Group
Jeanne Floyd, Vice President & COO
100 North Sepulveda Boulevard
Suite 1825
El Segundo, CA 90245 USA
Phone: 310-606-5700
Fax: 310-606-5705
E-mail: jfloyd@hcg.com

Contact Information

Healthcare Communications Group
Jeanne Meadow, Vice President & COO
909 N. Sepulveda Blvd., Suite 550
El Segundo, CA 90245 USA
Phone: 310-606-5700
Fax: 310-606-5705
E-mail:

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