Industry Provider Profiles
Clinical Site Services
Company Type Services
The mission of Clinical Site Services (CSS) is to provide innovative patient enrollment and retention planning and performance designed to exceed our client's expectations. We achieve this mission by addressing the key factors in a successful recruitment campaign: the right strategy for the protocol and the right tools to complete enrollment on time and on budget.
This pursuit is simple, but our results are powerful- CSS increases enrollment and retention results through our site-focused approach and adaptive enrollment process.
Clinical Site Services (CSS) is a Global Site Performance Company. Our services focus on managing the clinical trial patient enrollment process and supporting sites to maximize their performance in meeting or exceeding patient accrual timelines. We work with each site individually to ensure that all efforts are specific to each site’s geography, staff availability, past experience and suggestions for the particular study. CSS utilizes a highly talented in-house staff to deliver these services which allows us to meet your enrollment goals while being mindful of your study budget. We believe that setting up each site for success is best achieved by investing our efforts in developing site-specific enrollment strategies which minimizes costs, timelines and maximizes the site’s enrollment potential. By increasing the number of performing sites, study budgets are used more efficiently and enrollment is completed earlier.
CSS is the industry leader in delivering strategic enrollment solutions to study sponsors, investigative sites, CROs and SMOs with our experience:
- Over 15 years of developing and implementing clinical trial enrollment and retention programs
- Strategic planning and execution of recruitment campaigns in more than 30 therapeutic areas
- Worked with more than 2,000 geographically-dispersed sites worldwide
- Planned and purchased over $55 million in enrollment budgets
- Partnered with many of the top pharmaceutical companies, CROs, SMOs and clinical sites
- Executed 350+ enrollment plans in the past 18 months
The CSS in-house enrollment team brings years of patient recruitment knowledge across all disciplines: project management, creative development, direct to patient media planning and purchasing, and information-technology solutions.
The approach we take at CSS is vastly different from traditional patient recruitment companies. As a Global Site Performance Company, our services are structured to manage the trial enrollment process and support the sites to maximize performance—meeting or exceeding timelines while staying within budget. Sites are interested, engaged—and most of all—motivated to enroll for your study. Our mission is to provide sites with the tools and services that will set them up for success and keep your study top-of-mind over competing trials.Patient recruitment is worthless without enrolled and compliant participants. CSS is the industry expert on assisting each site reach its patient enrollment goals.
CSS takes a unique approach by offering Local Enrollment Specialists (LES) who are experts in developing, launching and managing individualized enrollment and retention plans around the world -- in the U.S. and more than 47 countries.These clinical specialists work hand-in-hand with each individual site, providing a consistent and planned approach to meet their particular needs. Our country-specific Local Enrollment Specialists have the necessary clinical skills and knowledge to enhance your site's performance. Enrolling sites = completed study!
We recognize that only sites enroll subjects; our Outreach, Support and Retention services help each site reach their goals and spend their time where it is most needed --enrollment
- Doctor-to-Doctor letters
- Referral Networks
- Call Center
- Study Coordinator hotline
- Website Screener
- Social Media
- Direct Mail
- Pharmacy outreach
- Advocacy groups
- Paid Search
- Screening events
- Local Enrollment Specialists
- Patient Newsletters
- Educational website
- Caregiver support
- Patient educational materials
- Patient newsletters
- Email reminders
- SMS reminders
- Therapeutic area support
- Patient stipend
- Transportation support
Maximizing enrollment performance at each site has been the concentration of CSS since its inception. We have a wealth of expertise in delivering enrollment results in all major therapeutic areas.
We welcome the opportunity to discuss how we can help your
company meet your enrollment goals.
Chris Trizna, President
Clinical Site Services
6958 Aviation Blvd. Suite H
Glen Burnie, MD 21061
Toll Free: 866-277-4888
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