Seamlessly integrated, perfectly aligned and at your service
- Bilingual Call Center dedicated to participant recruitment for
clinical trials
- Graphic designers with expertise in media creation specifically
for clinical trials
- On-staff media buyers to guarantee the most effective return on
investment
- Public relations specialist skilled at obtaining free press in
local markets
- Experienced project managers who understand your protocol and
the target population
- Recruitment team focused on qualified subjects, no number of
referrals
- Seamless recruitment process. Radiant Recruitment does not
outsource any recruitment functions.
Radiant Recruitment has been successfully recruiting trials for
15 years. We know what works.
Customized strategic recruitment services
- Print, radio, and television creation and placement based on
data from over 30,000 randomized subjects
- Strategic internet posting, direct mail, community outreach
materials and site training on the recruitment tool kit
- Public relations campaigns for news-worthy indications
- Creative concepts guided by daily interaction with research
participants
- Thorough pre-screening by our Call Center, resulting in
qualified referrals to sites
- Feedback on study design, recruitment strategies and site
qualifications based on experience
- Development of customized retention plans to achieve your
completion goals
Radiant Recruitment applied a multifaceted approach to your
specific study. Providing a recruitment tool kit is not enough.
CENTRALIZED SUPPORT. We recognize that each site is unique.
Recruitment initiatives in one region may not be effective in
another. Radiant Recruitment project managers collaborate with each
site to address specific needs and develop a tailor-made plan for
their market.
IN-HOUSE AD AGENCY. Radiant Recruitment has its own in-house
advertising agency to develop and place recruitment materials.
Since we are dedicated to supporting participant recruitment
efforts on clinical trials, we understand participant motivation as
well as the regulatory component, allowing us to expedite IRB
approval. Creation and placement of media is based on more than
just market data and focus groups. We are guided by 15 years of
real world experience in the field of participant recruitment.
DEDICATED CALL CENTER. Established in 1992, our Call Center
exclusively conducts clinical trial participant pre-screenings. No
other call center in the country can make this claim. Radiant
Recruitment’s Call Center has pre-screened over 1,000,000 potential
participants. Call Center staff average two years of experience in
clinical trial pre-screenings. Our education programs train staff
in customer service, medical terminology and the clinical trial
process. Accuracy and customer service skills are continually
reinforced through Radiant Recruitment’s Quality Assurance
Program.
CLEAR, CONCISE, DATA. Sponsors and Investigators benefit from
Radiant Recruitment’s proprietary exclusion reporting software
which identified where and why participants fail in the participant
pre-screening process. Our Call Center tracks the advertising
source and associated costs of each response. This efficacy and
cost-per-response information allows us the flexibility to modify
the recruitment plan mid-course if needed and shift resources into
more productive recruitment vehicles. Referral logs detail the
outcome of pre-screenings at the Call Center. Status reports with
critical project and efficacy information are provided to the sites
each week.
